FAQ

Got something on your mind that isn’t here? Reach out and ask.

Nothing is off limits in our office, and that goes for the questions you ask before you ever walk through the door.

We’re in Bloomington, MN, conveniently located close to both 35W and 494.

8120 Penn Ave S is a large office building. Head up the elevators to the 5th floor, take a left, and walk through the “Wellness Center” doors. We’ll find you in the waiting area.

Online therapy fits into a busy life with real ease. Meet us from your car, your office, or your bedroom.

We’ll get you connected to our client portal, where you log in to appointments in a couple of clicks.

53 minutes.

Easy! Just reach out. We answer calls, texts, emails, and the contact form on our site, and we’ll get back to you as soon as we can.

It’s a 15-minute call to make sure your potential new therapist is truly the warm, kind, right-person-for-the-job. You get to ask whatever questions you need to feel comfortable scheduling a first session, and we’ll make sure we’re well equipped to support you.

If you’d prefer to skip the consultation and get an initial 55-minute appointment on the schedule, we do that too.

Yes! Live Up Therapy accepts most major insurance, along with self-pay and a sliding scale. Please see our insurance/fees page for details.

We see 0 to 110! We all need support, and therapy has no age limits.

Read about our therapists’ specialties to find out if a specific one might be the right fit for you.

Yes! Check out our therapists’ bios to see who works with whom.

Our therapists hold graduate-level degrees in clinical social work and are licensed by the state of Minnesota to provide psychotherapy.

Our team receives regular continuing education to stay sharp and evidence-based.

Yes, our therapists are licensed to provide psychotherapy in the state of Minnesota.

Your guess is as good as ours. But we’re happy to explain them all.

If you want to, you’re welcome to. No shoes needed.

Yep! But we’ve got the tissues covered.

You are welcome to ask any personal questions that would make you feel more comfortable. Therapy is about you, but it’s also a relationship.

Humans!! (cats & dogs, too)

Reach out today to schedule your free 15-minute consultation. We’re unspookable, and nothing is off limits.